A product designer focused on building the tools people need to push ahead
→ CityBase Wallet
→ CityBase Citizen Profile
→ Gaia Wearables UX
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CURRENT WORK
Product Design / Design Systems
CityBase Wallet
I leveraged CityBase’s Design System to remix previous work into a new solution that unlocked new clients and drove significant sales revenue.
Using this path, it was built in 75% less time than our typical product launch takes. Then, further down the line, I followed up with further research to dramatically improve time on task from and example of 27.5 seconds to 10 seconds when Citizen Profile and Wallet solutions were mixed.
UX Research / Product Design / Design Systems
CityBase Citizen Profile
I created a white-labeled, multi-purpose user profile that effectively supports a wide range of applications, including health insurance premium payments and property tax payments. This versatile approach enabled the company to pursue contracts through multiple avenues and to support a land-and-expand strategy.
It revolves around a centralized platform to streamline frustrating interactions with government websites across multiple agencies.
UX Research / UX Design
Gaia Wearables Companion App
A research project leading to an app for parents and caretakers of children with autism that keeps track of mood throughout the day and allows them to provide assistance even when not physically there.
CASE STUDIES COMING SOON
Design Systems
Design System reboot
Product Design / Strategy
Multi-Agency Shopping Cart