Welcome to the MVP of my new portfolio. More details and fun elements are being added often •
Selected Work
Amenities Health | Responsive Web Transition
Scaling a digital health platform through systems thinking and cross-functional alignment
Leading the transition from solely native apps to the Web, I overhauled our patient registration flow to cater to diverse viewports, guaranteeing an optimal user experience across devices. This initiative included enhancing our Design System to suit the technical demands of multiple platforms and screen sizes. By improving our documentation and annotation standards and engaging the entire product and engineering team early on, I preemptively pinpointed potential issues and opportunities for innovation.
Key Results
Revamped the registration flow to address issues from the initial MVP release.
Upgraded the Design System extensively to cater to both web platforms and native iOS and Android environments.
Guided engineering to enhance code adherence to WCAG standards.
Multi-client white label themeing
Role
Senior Product Designer
Team
1x Designer
2x Front End Engineers
Year
2024-2025
Areas
B2B2C
Design Systems
iOS and Android
Product Design
Responsive Web
SaaS
White Label
CityBase | Multi-Cart
Meeting consumer expectations within the complex structures of government
I created a series of solutions to solve a sticky problem in the GovTech space when handling multiple agencies' payments in a single shopping cart. The solution closed breaking gaps in the products and put a significant feather in the caps of our sales force by creating a multiple-shopping cart solution that was low lift and met RFP requirements that our competitors couldn't match.
Key Results
Conducted multiple rounds of usability tests that allowed for enhanced user speed, comprehension, and overall satisfaction.
Identified several avenues for significant enhancements in the future.
Resolved edge cases with a solution that demanded minimal engineering effort, addressed the issue, and cleared the runway for more significant product expansion.
Identified and tackled a significant industry challenge, enabling me to advocate for integrating a long-term solution into the roadmap when a related issue arose.
Role
Senior Product Designer
Team
1x Designer
2x Front End Engineers
Year
2023-2024
Areas
B2B2C
eCommerce
Product Design
Responsive Web
White Label
CityBase | Wallet Phase One
Using our design system and previously built components to grow our product's ability to handle specific client problems
I spearheaded the creation of CityBase Wallet's MVP. After a pivot, I utilized our Design System and remixed existing product features to reduce potentially extensive development efforts. This approach fostered the prioritization of new components and features and expedited the overall development process. As a result, CityBase Wallet experienced rapid adoption, capturing 67% of our authenticated user base within only two of our nine authenticated experience rollouts.
Key Results
Leveraging our Design System and the Citizen Profile product resulted in a 75% reduction in development time.
Due to reduced waste in the development cycle, we successfully integrated new reusable patterns into our Design System that would typically be excluded from the scope.
Payment method repository
Role
Senior Product Designer
Team
1x Designer
1x Product Manager
1x Front End Engineer
Year
2021-2022
Areas
B2B2C
Design Systems
eCommerce
Product Design
Responsive Web
White Label
Resume
My Roots
Growing up, I spent my days in the woods building bike trails and crafting jumps. The act of building for others always brought me great joy, but I always desired to use these skills to make a deeper impact. After years of gaining skills in graphic design and art direction, my passion for creating tools that improve daily life led me to pivot into a truly rewarding career as a Product Designer at CityBase and Amenities Health. Today, after 8 years in the industry, I’m eager to grow further working in teams of like-minded individuals interested in improving themselves and the lives of the people they design for.
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